SCANNER non funziona HP LaserJet Professional M1217nfw MFP

Aperto da angelomarra, Venerdì 01 Marzo 2019, 10:38:59

Discussione precedente - Discussione successiva

angelomarra

Salve,
ho un problema con linux mint 19 e la stampante multifunzione HP LaserJet Professional M1217nfw MFP. Non mi funziona lo scanner nel senso che il SO non lo vede. La stampante/scanne è connessa via cavo di rete al modem fibra TIM chr poi è connesso ai PC di casa.
Ho provato ad avviare il pacchetto hplip-3.19.1 trovato in rete attraverso il sito HP. Continua a non funzionare lo scanner. lA STAMPA FUNZIONAVA E FUNZIONA SIA SENZA INSTALLARE IL PACCHETTO DI CUI SOPRA CHE DOPO AVERLO INSTALLATO.

Qualcuno mi può aiutare?
Grazie

angelomarra

#1
Ieri avevo avviato il serup grafico ed, a un certo punto, mi ha dato un problema con un plugin dicendo che dovevo installare la BINARY version (??). Non ho capito brnr che pluging fosse e come prendere la versione binaria, da dove poi?
Oggi ho provato a fare l'installazione in modo non GUI.

COPIO IL LISTATO DEL LOG:

hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mHP Linux Imaging and Printing System (ver. 3.19.1)[0m
hplip-install[6383]: info: :[01mHPLIP Installer ver. 5.1[0m
hplip-install[6383]: info: :
hplip-install[6383]: info: :Copyright (c) 2001-15 HP Development Company, LP
hplip-install[6383]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hplip-install[6383]: info: :This is free software, and you are welcome to distribute it
hplip-install[6383]: info: :under certain conditions. See COPYING file for more details.
hplip-install[6383]: info: :
hplip-install[6383]: info: :Installer log saved in: [01mhplip-install_Fri-01-Mar-2019_10:50:00.log[0m
hplip-install[6383]: info: :
hplip-install[6383]: info: :
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mINSTALLATION MODE[0m
hplip-install[6383]: info: :[01m-----------------[0m
hplip-install[6383]: info: :Automatic mode will install the full HPLIP solution with the most common options.
hplip-install[6383]: info: :Custom mode allows you to choose installation options to fit specific requirements.
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mINTRODUCTION[0m
hplip-install[6383]: info: :[01m------------[0m
hplip-install[6383]: info: :This installer will install HPLIP version 3.19.1 on your computer.
hplip-install[6383]: info: :Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mDISTRO/OS CONFIRMATION[0m
hplip-install[6383]: info: :[01m----------------------[0m
hplip-install[6383]: info: :Distro appears to be Linux Mint 19.

hplip-install[6383]: info: :
Initializing. Please wait...
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mENTER USER PASSWORD[0m
hplip-install[6383]: info: :[01m-------------------[0m
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mINSTALLATION NOTES[0m
hplip-install[6383]: info: :[01m------------------[0m
hplip-install[6383]: info: :Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information.  Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive.
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mSECURITY PACKAGES[0m
hplip-install[6383]: info: :[01m-----------------[0m
hplip-install[6383]: info: :AppArmor is installed.
hplip-install[6383]: info: :AppArmor protects the application from external intrusion attempts making the application secure
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mRUNNING PRE-INSTALL COMMANDS[0m
hplip-install[6383]: info: :[01m----------------------------[0m
hplip-install[6383]: info: :OK
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mCHECKING FOR NETWORK CONNECTION[0m
hplip-install[6383]: info: :[01m-------------------------------[0m
hplip-install[6383]: info: :Network connection present.
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mRUNNING PRE-PACKAGE COMMANDS[0m
hplip-install[6383]: info: :[01m----------------------------[0m
hplip-install[6383]: info: :sudo dpkg --configure -a (Pre-depend step 1)
hplip-install[6383]: info: :sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
hplip-install[6383]: info: :sudo apt-get update (Pre-depend step 3)
hplip-install[6383]: info: :OK
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mDEPENDENCY AND CONFLICT RESOLUTION[0m
hplip-install[6383]: info: :[01m----------------------------------[0m
hplip-install[6383]: info: :Starting uninstallation...
hplip-install[6383]: info: :HPLIP uninstallation is completed
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mRUNNING POST-PACKAGE COMMANDS[0m
hplip-install[6383]: info: :[01m-----------------------------[0m
hplip-install[6383]: info: :OK
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mRE-CHECKING DEPENDENCIES[0m
hplip-install[6383]: info: :[01m------------------------[0m
hplip-install[6383]: info: :OK
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mRUNNING SCANJET DEPENDENCY COMMANDS[0m
hplip-install[6383]: info: :[01m-----------------------------------[0m
hplip-install[6383]: info: :sudo apt-get install --assume-yes python-pip (Scanjet-depend step 1)
hplip-install[6383]: info: :sudo pip install --upgrade pip (Scanjet-depend step 2)
hplip-install[6383]: info: :sudo -H pip install setuptools (Scanjet-depend step 3)
hplip-install[6383]: info: :sudo pip install --upgrade setuptools (Scanjet-depend step 4)
hplip-install[6383]: info: :sudo apt-get install --assume-yes libleptonica-dev (Scanjet-depend step 5)
hplip-install[6383]: info: :sudo apt-get install --assume-yes tesseract-ocr (Scanjet-depend step 6)
hplip-install[6383]: info: :sudo apt-get install --assume-yes libtesseract-dev (Scanjet-depend step 7)
hplip-install[6383]: info: :sudo -H pip install tesserocr (Scanjet-depend step 8)
hplip-install[6383]: info: :sudo apt-get install --assume-yes tesseract-ocr-eng (Scanjet-depend step 9)
hplip-install[6383]: info: :sudo apt-get install --assume-yes libzbar-dev (Scanjet-depend step 10)
hplip-install[6383]: info: :sudo apt-get install --assume-yes python-zbar (Scanjet-depend step 11)
hplip-install[6383]: info: :sudo apt-get install --assume-yes python-opencv (Scanjet-depend step 12)
hplip-install[6383]: info: :sudo apt-get install --assume-yes python-pypdf2 (Scanjet-depend step 13)
hplip-install[6383]: info: :sudo -H pip install imutils (Scanjet-depend step 14)
hplip-install[6383]: info: :sudo apt-get install --assume-yes imagemagick* (Scanjet-depend step 15)
hplip-install[6383]: info: :sudo apt-get install --assume-yes graphicsmagick*  (Scanjet-depend step 16)
hplip-install[6383]: info: :sudo -H pip install pypdfocr (Scanjet-depend step 17)
hplip-install[6383]: info: :sudo -H pip install scikit-image (Scanjet-depend step 18)
hplip-install[6383]: info: :OK
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mPRE-BUILD COMMANDS[0m
hplip-install[6383]: info: :[01m------------------[0m
hplip-install[6383]: info: :OK
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mBUILD AND INSTALL[0m
hplip-install[6383]: info: :[01m-----------------[0m
hplip-install[6383]: info: :Running './configure --with-hpppddir=/usr/share/ppd/HP --libdir=/usr/lib/x86_64-linux-gnu --prefix=/usr --enable-qt4 --disable-qt5 --enable-doc-build --disable-cups-ppd-install --disable-foomatic-drv-install --disable-libusb01_build --disable-foomatic-ppd-install --disable-hpijs-install --disable-class-driver --disable-udev_sysfs_rules --disable-policykit --enable-cups-drv-install --enable-hpcups-install --enable-network-build --enable-dbus-build --enable-scan-build --enable-fax-build --enable-apparmor_build'
Please wait, this may take several minutes...
hplip-install[6383]: info: :Command completed successfully.
hplip-install[6383]: info: :
hplip-install[6383]: info: :Running 'make clean'
Please wait, this may take several minutes...
hplip-install[6383]: info: :Command completed successfully.
hplip-install[6383]: info: :
hplip-install[6383]: info: :Running 'make'
Please wait, this may take several minutes...
hplip-install[6383]: info: :Command completed successfully.
hplip-install[6383]: info: :
hplip-install[6383]: info: :Running 'sudo make install'
Please wait, this may take several minutes...
hplip-install[6383]: info: :Command completed successfully.
hplip-install[6383]: info: :
hplip-install[6383]: info: :
Build complete.
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mPOST-BUILD COMMANDS[0m
hplip-install[6383]: info: :[01m-------------------[0m
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mCLOSE HP_SYSTRAY[0m
hplip-install[6383]: info: :[01m----------------[0m
hplip-install[6383]: info: :Sending close message to hp-systray (if it is currently running)...
hplip-install[6383]: info: :OK
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mHPLIP UPDATE NOTIFICATION[0m
hplip-install[6383]: info: :[01m-------------------------[0m
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mHPLIP PLUGIN UPDATE NOTIFICATION[0m
hplip-install[6383]: info: :[01m--------------------------------[0m
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mRESTART OR RE-PLUG IS REQUIRED[0m
hplip-install[6383]: info: :[01m------------------------------[0m
hplip-install[6383]: info: :If you are installing a USB connected printer, and the printer was plugged in when you started this installer, you will need to either restart your PC or     
hplip-install[6383]: info: :unplug and re-plug in your printer (USB cable only). If you choose to restart, run this command after restarting: hp-setup (Note: If you are using a parallel
hplip-install[6383]: info: :connection, you will have to restart your PC. If you are using network/wireless, you can ignore and continue).                                               
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mPRINTER SETUP[0m
hplip-install[6383]: info: :[01m-------------[0m
hplip-install[6383]: info: :Please make sure your printer is connected and powered on at this time.
hplip-install[6383]: info: :Running 'hp-setup  -i' command....
error: hp-setup failed. Please run hp-setup manually.
hplip-install[6383]: info: :
hplip-install[6383]: info: :
hplip-install[6383]: info: :[01mRE-STARTING HP_SYSTRAY[0m
hplip-install[6383]: info: :[01m----------------------[0m




*****


Voi guri - plurale di guru :-)) - ci capite qualcosa?


Grazie


andrea111

Quando posti dei codici usa il tasto "#" che trovi sopra le faccine.
Devi incollare quello che vuoi postare in mezzo ai due delimitatori (code)(\code).

Citazionehplip-install[6383]: info: :If you are installing a USB connected printer, and the printer was plugged in when you started this installer, you will need to either restart your PC or     
hplip-install[6383]: info: :unplug and re-plug in your printer (USB cable only). If you choose to restart, run this command after restarting: hp-setup (Note: If you are using a parallel
hplip-install[6383]: info: :connection, you will have to restart your PC. If you are using network/wireless, you can ignore and continue).     
Dice che se la connessione è via USB devi riavviare oppure sconnettere/riconnettere la stampante.
Se fai il riavvio devi dare hp-setup da terminale

Poi ancora
Citazionehplip-install[6383]: info: :Please make sure your printer is connected and powered on at this time.
hplip-install[6383]: info: :Running 'hp-setup  -i' command....
error: hp-setup failed. Please run hp-setup manually.
Basta tradurre: "essere sicuri che la stampante sia connessa e accesa   : eseguire il comando hp-setup  -iSetup fallito. eseguire il comando hp-setup manualmente..."

Poi prova anche il comando hp-doctor che ti fa un'analisi dei problemi.

Portatile ASUS con Scheda madre X55C +i5-3210M -- 6 GB RAM ddr3 -- grafica intel.

angelomarra

Grazie, userò il TAG code.

ehm la mia stampante scanner è connessa via cavo di rete.... perché avrei dovuto dire all'istaller di sondare le porte USB?
Come suggerito ho scelto IGNORE per quel passaggio...
Non credo che il problema stia in questo...
Ho sbagliato?

A.

andrea111

Comunque nelle ultime righe che hai postato si legge
Citazioneerror: hp-setup failed. Please run hp-setup manually.

Hai provato a dare il hp-setup -i come ti suggerisce?

E anche hp-doctor, fa un'analisi del sistema.

Con gli scanner non sei l'unico ad avere problemi.

Portatile ASUS con Scheda madre X55C +i5-3210M -- 6 GB RAM ddr3 -- grafica intel.

Pope

La cosa bella di Linux che molte volte ti suggerisce la soluzione, prova a verificare quello che sottolinea andrea.
Inoltre i drivers ce li hai?
Ho solo provato a fare una ricerca , verifica anche tu.
Linus Benedict Torvalds, 25 agosto 1991: "Hello everybody out there [...] i'm doing a (free) operating system, just a hobby, won't be big and professional [...]".

angelomarra

Citazione di: andrea111 il Venerdì 01 Marzo 2019, 23:54:04
Comunque nelle ultime righe che hai postato si legge
Citazioneerror: hp-setup failed. Please run hp-setup manually.

Hai provato a dare il hp-setup -i come ti suggerisce?

E anche hp-doctor, fa un'analisi del sistema.

Con gli scanner non sei l'unico ad avere problemi.


am@am-deskyop01:~$ hp-setup -i

HP Linux Imaging and Printing System (ver. 3.17.10)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)


--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num       Connection  Description                                               
            Type                                                                 
  --------  ----------  ----------------------------------------------------------
  0*        usb         Universal Serial Bus (USB)                               
  1         net         Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1

Using connection type: net


Setting up device: hp:/net/HP_LaserJet_Professional_M1217nfw_MFP?ip=192.168.1.5



------------------------
| PLUG-IN INSTALLATION |
------------------------

Segmentation fault
error: Failed to install Plugin.
error: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins.Visit http://hplipopensource.com for more infomation.




andrea111


Portatile ASUS con Scheda madre X55C +i5-3210M -- 6 GB RAM ddr3 -- grafica intel.

angelomarra


angelomarra

#9




HP Linux Imaging and Printing System (ver. 3.19.1)
Plugin Installer ver. 3.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


Plug-in version: 3.19.1
Installed HPLIP version: 3.19.1
Number of files to install: 64

Plugin installation failed
error: Python gobject/dbus may be not installed
error: Plug-in install failed.






:-(((((((((((((((((((((((((

andrea111


Portatile ASUS con Scheda madre X55C +i5-3210M -- 6 GB RAM ddr3 -- grafica intel.

angelomarra

si, leggevo il forum.... connessione LAN, quindi stabile.
A.
ps: grazie per la pazienza

andrea111

Dal Gestore Pacchetti verifica se hai installato gobject-introspection, se non lo è installalo.
Poi riprova hp-diagnose_plugin

Portatile ASUS con Scheda madre X55C +i5-3210M -- 6 GB RAM ddr3 -- grafica intel.

angelomarra

Citazione di: andrea111 il Giovedì 28 Marzo 2019, 15:39:38
Dal Gestore Pacchetti verifica se hai installato gobject-introspection, se non lo è installalo.
Poi riprova hp-diagnose_plugin


dopo aver istallato il pacchetto e dato il comando che indichi
HP Linux Imaging and Printing System (ver. 3.19.1)
Plugin Installer ver. 3.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.19.1
Installed HPLIP version: 3.19.1
Number of files to install: 64

Plugin installation failed
error: Python gobject/dbus may be not installed
error: Plug-in install failed.



sempre lo stesso

andrea111


Portatile ASUS con Scheda madre X55C +i5-3210M -- 6 GB RAM ddr3 -- grafica intel.